Privacy statement

Privacy

all-ears.nhs.scot fully respects your right to privacy when using our websites. On this page you will find details of our privacy practices in connection with this website and what we do to maintain your right to privacy.

Collection of personal information on this website

all-ears.nhs.scot does not collect any personal data about you on this website, apart from information that you volunteer, either by emailing us or by submitting information via our online forms.

Use of personal information collected via this website

Any information, which you provide via this website is not made available to any third parties. Any information provided is used by all-ears.nhs.scot solely for the purpose of processing your information request.

Collection and use of technical information

Technical details in connection with visits to this website are logged, collected and used by our website host, Scottish Health on the Web (SHOW).

all-ears.nhs.scot will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log file entries in the systems of your Internet Service Provider (ISP) or network services provider. These entities may identify the client and device used to access a page. Such monitoring would be done by the provider of network services and is outwith the responsibility or control of all-ears.nhs.scot.

Log files are maintained and analysed of all requests for files on SHOW servers. Aggregated analyses of these log files are used to monitor website usage. These analyses are used to allow us to monitor and evaluate the effectiveness of our websites. All log file information collected by all-ears.nhs.scot is kept secure and is not provided to any third parties.

Use of Cookies

Due to changes in EU legislation, which came into force on 26 May 2012, we need to inform you about cookies we store on your device.

What Are Cookies?

Cookies are small files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies.

For additional information on cookies please see the Information Commissioner’s Office.

All the cookies we set on this site are deemed to be minimally intrusive in terms of your privacy. By continuing to use this site you imply that you consent to these cookies being set.

Compliance Cookies

This site does not use Compliance Cookies.

Analytics Cookies

We use Google Analytics to collect data about how you use All-Ears. This information helps us to improve our service.

Google is not allowed to use or share our analytics data with anyone.

Google Analytics stores anonymised information about:

  • how you got to the website
  • the pages you visit on the site and how long you spend on them
  • any errors you see while using the website
NamePurposeExpires
_gaChecks if you’ve visited before. This helps us count how many people visit our site.1 year
_ga_{uid}Checks if you’ve visited before. This helps us count how many people visit our site.1 year

More information about Google cookies.

Third Party Cookies

This site does not use 3rd Party Cookies.

Functional Cookies

These cookies are used on some sites when completing online forms, logging in to the site or using other functions. They do not contain any personal information and for the most part are automatically deleted when you close your browser. This site does not use any functional cookies.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

More information about cookies, including how to block them or delete them, can be found at AboutCookies.org.

Visitors can use this website with no perceived loss of functionality if cookies are disabled from the web browser.

Details of cookies used by this website

Further information on the cookies used on this site can be found on our Cookies page.

Enquiries

Privacy and data protection enquiries relating to this website may be made in writing to:

NSS Data Protection Advisor
NHS National Services Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB

email NSS.dataprotection@nhs.scot