Accessibility statement

This statement applies to the website: www.all-ears.nhs.scot

NHS Scotland wants this website to be accessible and useable for as many people as possible.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 (WCAG) A and AA success criteria.

Feedback

If you cannot access any part of this site, please tell us by email at nhscommunityhearingservice@gov.scot

If you would like to report an accessibility problem, please tell us by email us at nhscommunityhearingservice@gov.scot

Enforcement procedure

The Equality and Human Rights Commission enforces the accessibility regulations (the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).

If you’re not happy with how we respond to your feedback, contact the Equality Advisory and Support Service. They are an independent advice service. They will advise you on what to do next.

Non-accessible content

We have conducted accessibility testing throughout the development of this site and will continue to do so throughout the Beta stage.

What we’re doing to improve accessibility

This site is regularly reviewed with manual audits and by scans with an automated testing tool. In addition, we carry out user testing that includes users with disabilities. Testing with real users gives us valuable feedback about the real-world accessibility of our site.

Preparation of this accessibility statement

This website was last tested on 22 January 2024.